Privacy Policy

Payment Processing

We use PayPal as our payment gateway to handle credit card, debit card, and other online transactions. All payment information you enter at checkout is processed and stored through PayPal’s secure, encrypted services to safeguard your data privacy and security.

For detailed information on how PayPal collects, uses, and protects your personal data, please see the PayPal Privacy Statement.

Introduction

Tak Ming Limited operates the website dugghighheels.com. This Privacy Policy explains how Tak Ming Limited collects, uses, and protects personal information when you visit or make a purchase from dugghighheels.com. By using dugghighheels.com, you agree to the practices described in this policy.

Information Tak Ming Limited Collects

When you visit dugghighheels.com, Tak Ming Limited collects certain information about your device and your interaction with the site. Tak Ming Limited also collects information necessary to process your orders. The categories of personal information collected are:

Contact details: name, email address, phone number, shipping address, billing address.

Order details: products purchased, order value, order date, delivery preferences.

Device and usage data: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages.

Tak Ming Limited does not collect, store, or process sensitive payment information such as full credit card numbers, expiration dates, or security codes (CVV). All payment transactions are securely handled by third-party payment gateways. Tak Ming Limited does not retain payment card details.

How Tak Ming Limited Uses Information

Tak Ming Limited uses the collected information for the following purposes: to process and fulfill your orders, to communicate with you about your orders, to provide customer support, to improve the website and product offerings, to send marketing communications if you have opted in, to detect and prevent fraud, to comply with legal obligations.

Tak Ming Limited does not sell your personal information to third parties.

Cookies and Tracking Technologies

dugghighheels.com uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where visitors come from. Cookies are small data files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of dugghighheels.com may not function properly.

Types of cookies used: strictly necessary cookies for site functionality, performance cookies for analytics, functionality cookies for remembering your preferences, advertising cookies for delivering relevant ads.

Sharing Personal Information

Tak Ming Limited shares your personal information with third parties only to the extent necessary to provide services. These third parties are: payment gateways for processing payments, shipping carriers for delivering orders, email service providers for sending order confirmations and marketing emails, analytics providers for understanding site usage. Tak Ming Limited requires these third parties to protect your information and not use it for any other purpose.

Tak Ming Limited may also disclose your information when required by law or to protect the rights, property, or safety of Tak Ming Limited, its customers, or others.

Data Security

Tak Ming Limited implements reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure server environments. However, no method of transmission over the Internet or electronic storage is completely secure. Tak Ming Limited cannot guarantee absolute security.

Your Rights

You have the right to access, correct, or delete your personal information. You may also object to or restrict certain processing. To exercise these rights, contact Tak Ming Limited at [email protected] or write to 3/F, The Peak Tower, 128 Peak Road, The Peak. You can also call +852 6155 4403.

If you are located in certain jurisdictions, you may have additional rights under local data protection laws.

Children’s Privacy

dugghighheels.com is not intended for individuals under the age of 13. Tak Ming Limited does not knowingly collect personal information from children under 13. If you become aware that a child has provided personal information, please contact Tak Ming Limited at [email protected].

Changes to This Privacy Policy

Tak Ming Limited may update this Privacy Policy from time to time. Any changes will be posted on this page. You are advised to review this Privacy Policy periodically for any changes. Your continued use of dugghighheels.com after any changes constitutes acceptance of the updated policy.

Contact Information

For questions about this Privacy Policy, contact Tak Ming Limited at [email protected], +852 6155 4403, or 3/F, The Peak Tower, 128 Peak Road, The Peak.